The definitive guide on the roles and responsibilities of the business analyst Business Analysis offers a complete description of the process of business analysis in solving business problems. Filled with tips, tricks, techniques, and guerilla tactics to help execute the process in the face of sometimes overwhelming political or social obstacles, this guide is also filled with real world stories from the author's more than thirty years of experience working as a business analyst. Provides techniques and tips to execute the at-times tricky job of business analyst Written by an industry expert with over thirty years of experience Straightforward and insightful, Business Analysis is a valuable contribution to your ability to be successful in this role in today's business environment. INDICE: Preface Acknowledgments Part One: The Problem Solver Chapter 1: What Is a Business Analyst? The Business Analyst in Context What Is It All About? The Role of the Business Analyst The Business Analyst in the Center BusinessAnalyst Focus The Ideal Business Analyst Last-Liners Notes Chapter 2: The Evolution of the Business Analyst The Business Analyst Hall of Fame Where It Began Information Systems The Rise of the Business Analyst The Business Analyst Position The Business Analyst Profession The Question of Certification The Challenge of Business Analyst Certification The Value of Certification Notes Chapter 3: A Sense of Where You Are Business Analysts Coming from IT Business Analysts Coming from the Business Community Living with the Business The Lone RangerWorking Both Sides of the Street Central Business Analyst Organization Chapter 4: What Makes a Good Business Analyst? The Skillful Business Analyst Is a Business Analyst Born or Made? So What Does It Take to Be a Business Analyst? Chapter 5: Roles of the Business Analyst Intermediary Filter Mediator Diplomat Politician Investigator Analyst Change Agent Quality Control Specialist Facilitator Process Improver Increase Value of Organizational Business Processes Build It and They Will Come Reducing Complexity Playing Multiple Roles Notes Part Two: The Players Chapter 6: The Business Analyst and the Solution Team Business Analyst and Project Manager Business Analyst and Systems Analyst Trying to Do All Jobs Business Analyst and the Rest of the Solution Team Bottom Line Notes Chapter 7: The Business Analyst and the Business Community Constituents and Constituencies Business Analysts and Upper-Level Management Product Stakeholders Subject Matter Experts Process Workers Managing Expectations Notes Part Three: The Problem The Business Internist Chapter 8: Define the Problem First Things First Challenge 1: Finding the Problem Challenge 2: The Unstated Problem Challenge 3: The Misunderstood Problem Define the Real Problem The Problem Determination Game Documenting the Problem Product Vision Define the Vision Checkpoint Alpha Focus on the Problem and Vision Note Chapter 9: Define the Product Scope Project and Product Scopes Product Scope Product Scope Formula StrategicJustification Business and Product Constraints Business and Product Risks Functional Goals Political Success Factors Product Scope Formula Measuring Take the Technical Pulse Applying the Product Scope Notes Chapter 10: Confirm Alignment and Financial Justification The Business Case The Value of IT Considering Alignment Organization Mission Organization Goals Organization Strategies Department-level Mission, Goals, and Strategies At the Tactical Level Determining the Value of the IT Project Provide Financial Justification for Solving the Problem Proof of Solution: Feasibility Study The Metrics Game In the End Notes Part Four: The Process Chapter 11: Gather the Information Why We Cannot Define Good Requirements Stop Gathering Requirements
- ISBN: 978-1-118-07600-2
- Editorial: John Wiley & Sons
- Encuadernacion: Cartoné
- Páginas: 480
- Fecha Publicación: 16/11/2011
- Nº Volúmenes: 1
- Idioma: Inglés