Handbook on business process management 2: strategic alignment, governance, people and culture

Business Process Management (BPM) has become one of the most widely appreciated approaches for the design of contemporary organizational and information systems. The explicit treatment of business processes as significant corporate assets has facilitated substantial improvements in the organizational performance but is also seen in the role of ensuring the conformance of corporate activities. This Handbook captures in two volumes the contemporary body of knowledge as articulated by the world's BPM thought leaders. This volume focuses on the managerial and organizational challenges of Business Process Management suchas strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides of concepts and methodologies for the integration of BPM.Each chapter has been contributed by world leading experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.

• ISBN: 978-3-642-01981-4
• Editorial: Springer
• Encuadernacion: Cartoné
• Páginas: 600
• Fecha Publicación: 01/10/2009
• Nº Volúmenes: 1
• Idioma: Inglés