Making hostile words harmless: a guide to the power of positive speaking for helping professionals and their clients

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmlessoffers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. The book uses the martial art of Aikido, or the 'way of harmony' as a model to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking. It is filled with sample dialogues, case vignettes and other tools for using this approach in private practice or in workshops. INDICE: Chapter 1. Difficult People and the Art of AikidM. The Martial ArtsEast Does Not Meet West. Verbal Arts; Instinctual Reactions. Turning The Spotlight. Response vs. Reaction. Chapter 2. Acting As IfThe Art Of Confirming. The Art of Agreement. Speak It As You Want It. Counting on Compliments. Drama IsWorth a Thousand Words. Reverse Resistance with Psychology. Exercise; All Purpose Confirmations. Chapter 3. Asking QuestionsThe Art Of Inquiry. Dialogues. Pseudo Questions. Asking Questions to Avoid Assumptions. Asking Hidden Questions to Promote Contemplation. The Spotlight Effect. Asking Questions to PreventPrying. Asking Questions to Evoke Inquiry. Asking Questions that Give People a False Choice. Asking Questions that Predict Success. Exercise; All Purpose Questions. Chapter 4. Active ListeningThe Art Of Understanding. How Listening Became Active;. Obedient Listening. The Amazing Mirror Mind. Therapeutic TrianglesReflect Harsh Words Away from Targets. Narrating Behavior and Diction. Naming the Game. Filial Therapy Narrations. Refinement of Active Listening. ActiveListening Add-ons. Active Listening for Empowerment.. Exercise. The Advantages of Active Listening. Chapter 5. Hypnosis The Art Of Evoking. Modern Hypnotherapy. Hypnotic Basics in the Verbal Arts. Advanced Hypnotic Patterns. Exercise. The Comedy Connection. Chapter 6. Taking a Stand by Opposing. The I-Position. Taking a Stand Effortlessly. Disagreeing Effortlessly. Handling a Backlash. Buber Takes a Stand. Chapter 7. Teaching Positive Speaking To Clients. Positive Speaking Training Steps. AikidM Cross Training. Positive Speaking for Inter-Personal Issues. Interference from Inner Bullies. The Limits of Positive Speaking. The Goals of Positive Speaking. Maintaining Balance with High Wire Families. Chapter 8. Workshops on Positive Speaking. Possible Titles. Program Description. Learning Objectives. Materials. Scripted Program Outline. Quiz. Feedback Form. Handout. Quiz Answers. Appendix I. Verbal Arts Terms. Appendix II. AllPurpose, One-Liners. Appendix III. Psychotherapy Approaches Referenced in this Text. References. Index.

• ISBN: 978-0-470-28194-9
• Editorial: John Wiley & Sons
• Encuadernacion: Rústica
• Páginas: 186
• Fecha Publicación: 14/05/2008
• Nº Volúmenes: 1
• Idioma: Inglés