Touchpoints: creating powerful leadership connections in the smallest of moments

A fresh, effective, and enduring way to leadstarting with your next interaction Most leaders feel the inevitable interruptions in their jam-packed days aretroublesome. But in TouchPoints, Conant and Norgaard argue that theseand every point of contact with other peopleare overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell SoupCompany and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop 'TouchPoint' mastery by focusing on three essential components: head, heart, and hands. TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimlessactivity in individuals and entropy in organizations into focused energyone magical moment at a time.

• ISBN: 978-1-1180-0435-7
• Editorial: John Wiley & Sons
• Encuadernacion: Cartoné
• Páginas: 192
• Fecha Publicación: 29/04/2011
• Nº Volúmenes: 1
• Idioma: Inglés