This book offers insights into important trends and future scenarios in the global tourism and travel industry and analyses current challenges in the aviation and hospitality industry, destination management and general travel behaviour. Well-known notabilities share their points of view. For example, Norbert Walter, chief economist of the Deutsche Bank, writes about the financial crisis and its impact on the tourism industry. Top executives of international operating airlines like C. Karlitekin (Turkish Airlines), J. Hunold (Air Berlin) and E. Sims (Air New Zealand) have much to say about the future of airlines andaviation management. Corporate Social Responsibility is one of the top themesto-be and therefore a focus of this book, offering the perspective of the UN Foundation and the social inclusion concept of RUHR.2010, European Capital of Culture. The articles are based on presentations and panel discussions presented at the world´s largest tourism congress, the ITB Berlin Convention. Provides an overview over the latest trends in all relevant areas of the global travel and tourism industry Written by professionals with international reputation and practical and academic expertise INDICE: Status Quo in the Tourism and Travel Industry.- Actual Challenges in the Tourism and Travel Industry.- Corporate Social Responsibility.- Productand Communication Strategy in the Tourism, Travel and Hospitality Industry.- Forecasting the Future of Tourism and Travel.
- ISBN: 978-3-642-10828-0
- Editorial: Springer
- Encuadernacion: Cartoné
- Páginas: 309
- Fecha Publicación: 15/02/2010
- Nº Volúmenes: 1
- Idioma: Inglés