Authority and Autonomy. invites you on an ethnographic journey into the heartof creative knowledge work. Based on detailed and vivid examples, it analysesthe concept of work entertained by employees in these companies. It shows theexistence of fairly contradictory ideals: classical bureaucratic and professional virtues, and ideals drawing on late modern values about self-realization,authenticity and limitless exploration. The same set of contradictory values is carried into the hierarchical dynamics, as managers and employees make unpredictable shifts in their expectations towards one another. Without signaling or even reflecting on the shifts, managers and employees jump back and forth between norms about authority, order-giving and hierarchy on the one hand, and autonomy, dialogue and self-direction on the other. These unpredictable shiftsgive rise to volatile conflicts, but also to intense mutual fantasies and passion. The author argues that this paradoxical environment in knowledge organizations has become more or less inevitable due to the high-velocity, growth-driven market. Furthermore, she highlights both the risks and gains associated with paradoxical environments and how it is important that we look at both. INDICE: List of Tables. Introduction.Desire, Discovery, and Disillusionment in Modern Working Life.Affective Labor and Post-bureaucracy. Setting the Scene - Analytics of Compassion. Methods - The Solidarity of Detachment. Contractuality and Authenticity - the Dual Discourses about Work. Captain or Comrade -What Employees Expect from their Managers. Predictable or Pioneering - What Managers Expect of Employees. Coping with Contradictions - Tensions, Double Binds and Hybrids. Conclusion.Shaking Analytical Habits - an Empirical Quest for Compassion. Appendix. Methodological Details. Bibliography
- ISBN: 978-0-230-34822-6
- Editorial: Palgrave Macmillan
- Encuadernacion: Cartoné
- Páginas: 264
- Fecha Publicación: 21/09/2012
- Nº Volúmenes: 1
- Idioma: Desconocido