Why do you ask?: the function of questions in institutional discourse

INDICE: 1.: Susan Ehrlich and Alice F. Freed: The Function of Questions in Institutional Discourse: An Introduction; 2.: Jack Sidnell: The Design and Positioning of Questions in Inquiry Testimony; 3.: John Heritage: Questioning in Medicine; 4.: Alex Hepburn and Jonathan Potter: Interrogating Tears: Some Uses Of 'Tag Questions' In A Child Protection Helpline; 5.: Geoffrey Raymond: Grammar and Social Relations: Alternative Forms of Yes/No Type Initiating Actions inHealth Visitor Interaction; 6.: Elizabeth Stokoe and Derek Edwards: Asking Ostensibly Silly Questions in Police-Suspect Interrogations; 7.: Susan A. Speer:Pursuing Views and Testing Commitments: Hypothetical Questions in the Psychiatric Assessment of Transsexual Patients; 8.: Irene Koshik: Questions that Convey Information in Teacher-Student Conferences; 9.: Janet Holmes and Tina Chiles: Is that right? Questions and Questioning as Control Devices in the Workplace; 10.: Cecilia E. Ford: Questioning in Meetings: Participation and Positioning; 11.: Srikant Sarangi: The Spatial and Temporal Dimensions of Reflective Questions in Genetic Counselling; 12.: Steven Clayman: Questions in Broadcast Journalism; 13.: Joanna Thornborrow: Questions and Institutionality in Public Participation Broadcasting; 14.: Alice F. Freed: 'I'm calling to let you know!': Company Initiated Telephone-Sales; 15.: Anna Kristina Hultgren and Deborah Cameron: 'How may I help you?' Questions, Control and Customer Care in Telephone Call Centre Talk

• ISBN: 978-0-19-530689-7
• Editorial: Oxford University
• Encuadernacion: Cartoné
• Páginas: 370
• Fecha Publicación: 14/01/2010
• Nº Volúmenes: 1
• Idioma: Inglés