Examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable greater understanding and appreciation of those from different backgrounds. Fully updated with the latest research, this makes an ideal core text. MAUREEN GUIRDHAM formerly Director of the MBA Programme at City Universityand Head of the Business School at Westminster University, UK. In recent years, she has worked extensively in central Europe, central Asia, India and Southern Africa. INDICE: - Communicating and Diversity at Work - List of Tables and Figures- Preface - Acknowledgements - PART I: CULTURE AND COMMUNICATION AT WORK - Introduction - Cultural Differences at Work - Culture and Communication - How Culture Affects Behaviour - PART II: INTERCULTURAL COMMUNICATION AT WORK - Barriers to Intercultural Communication - Communicating Interculturally - PART III:EXTENSIONS AND APPLICATIONS - Skills for Working Abroad - Culture, Communication and Work Activities - International Intercultural Communication - Appendix: Scoring and Interpretation of Questionnaires - Glossary - Further Reading - Index
- ISBN: 978-0-230-28369-5
- Editorial: Palgrave MacM
- Encuadernacion: Rústica
- Páginas: 416
- Fecha Publicación: 11/05/2011
- Nº Volúmenes: 1
- Idioma: Inglés