Whether an organisation treats patients, makes clothes or cuts people's hair,its operations function plays a crucial role in helping the business meet itssales and profit targets, and achieve its long-term strategic objectives. A well-managed operations function will significantly contribute to the success of a business, while a poorly-managed one can lead to disaster! It is essentialthat managers understand the role of operations within their organisationThisnew edition of .Operations Management. contains many new and innovative features such as:. 'Driving Business Performance' - how to use the ideas in each chapter to drive the performance of an organisation. 'Executive Insights' and 'In practice' - the key issues to consider when applying the concepts and ideas in practice. 'Exploring further' - resources suitable for executives such as TED talks, journal articles, books, films and websites at the end of each chapter.And, additional executive-focused chapters on:. 'Analysing Operations' - how to analyse an operation before working out how to improve it. 'Corporate social responsibility' - managing operations to meet an organisation's social andenvironmental responsibilitiesOperations Management. provides a comprehensive, postgraduate/executive-focused overview of the subject area that equally covers both service and manufacturing sectors to reflect student needs. Additional supporting materials are also available on the companion website at www.palgrave.com/business/om3e such as: self-check questions, bonus chapters and OM through film worksheets for students. Here lecturers will find PowerPoint slides, case study teaching notes and guidelines on teaching OM through film. INDICE: Managing Operations.Operations Strategy.Managing People .Designingand Developing Services & Products.Designing Service Delivery Systems.Designing Manufacturing Processes.Location and Layout.Managing Capacity.Operations Scheduling & Execution.Managing Quality.Managing Inventory.Managing the Supply Chain .Analysing Operations.Improving Operations .Corporate Social Responsibility
- ISBN: 978-0-230-36290-1
- Editorial: Palgrave Macmillan
- Encuadernacion: Rústica
- Páginas: 670
- Fecha Publicación: 15/06/2012
- Nº Volúmenes: 1
- Idioma: Desconocido