Information systems outsourcing: enduring themes, global challenges, and process opportunities

The notion of outsourcing – making arrangements with an external entity for the provision of goods or services to supplement or replace internal efforts – has been around for centuries. The outsourcing of information systems (IS) is however a much newer concept but one which has been growing dramatically. Thisbook attempts to synthesize what is known about IS outsourcing by dividing the subject in three interrelated parts: (1) Traditional Information Technology Outsourcing, (2) Information Technolgy Offshoring, and (3) Business Process Outsourcing. The book should be of interest to all academics and students in thefield of Information Systems as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing. Excellent collection of high-quality articleson information systems outsourcing Examples of successful outsourcing in organizations through empirical surveys and case studies Insights into hot topics such as information technology offshoring, business process outsourcing, applications service providing, web services INDICE: Overview.- Traditional IT Outsourcing: Outsourcing Relationship Management.- Outsourcing Capability Management.- Outsourcing Outcomes.- Innovation Through Outsourcing.- IT Offshoring: Offshoring Trends.- Knowledge Sharing in Offshoring.- Dynamics in Offshoring.- Determinants of Offshoring Success.- Business Process Outsourcing.

• ISBN: 978-3-540-88850-5
• Editorial: Springer
• Encuadernacion: Cartoné
• Páginas: 680
• Fecha Publicación: 01/01/2009
• Nº Volúmenes: 1
• Idioma: Inglés