Providing best practices used throughout the manufacturing sector, Manufacturing Best Practices takes currently available manufacturing tools, such as six Sigma, Lean, ISO and Statistical Process Control (SPC), combined with real world experience, and shows how they can be used to create a culture or philosophy within an organization INDICE: Preface. Acknowledgments. Chapter 1: Understanding Quality and Quality Requirements. The End Result. Quality. Quality Control. Quality Assurance. The Quality System. Quality Requirements and Specification Review. Quality Requirements. Final Thoughts. Chapter 2: Testing. Testing: What Is It? Testing:Location, Technicians, and Training. Procedures. Final Thoughts. Chapter 3: Inspection and Data Handling. Inspection. Plans and Procedures. Data, Data, Everywhere! Final Thoughts. Chapter 4: Calibration. Gauge Identification. Calibration Standards. Calibration Recall and Data Management System. Moving beyond the Simple Recall System. Out-of-tolerance Conditions. Final Thoughts. Chapter 5: Corrective, Preventative Action and Error Proofing. When Is Corrective Action Required? Requirements for a Corrective Action System. Investigating and Resolving a Corrective Action Issue. Corrective Action Resolution. Error Proofing. Preventative Action. Final Thoughts. Chapter 6: Document Control: Ensuring Vital Information Is Available to Those Who Need It. Why Go to All This Effort? Paper-based Systems. Revision Control. Document Distribution. Uncontrolled Copies. Electronically-based Systems. Guidelines and Audits. Final Thoughts. Chapter 7: Process Control. How Do I Do It? Identifying Key Process Variables. The Control Plan. Equipment Set-up/Documentation and Verification. Process Capability. Monitoring. Final Thoughts. Chapter 8: Process Changes. Request Submission. External Communication of Changes. Final Thoughts. Chapter 9: Raw Materials, Services, and Suppliers. Sourcing: Raw Materials. Sourcing: Services. After Sourcing: The Start of a New Relationship. Final Thoughts. Chapter 10: Customers. The Start of a Beautiful Relationship. Accessibility. Contacts. Availability. Responsiveness. Follow-up. Customer Care. Customer Satisfaction. Customer Recruitment and Retention. Final Thoughts. Chapter 11: Physical Facilities.Maintenance. The Work Area. Final Thoughts. Chapter 12: People. Education. Training. Mentoring. Empowerment. Employee Benefits. Final Thoughts. Conclusion.Appendix: Quality Requirements Checklist. About the Author. Index.
- ISBN: 978-0-470-58214-5
- Editorial: John Wiley & Sons
- Encuadernacion: Cartoné
- Páginas: 208
- Fecha Publicación: 08/12/2010
- Nº Volúmenes: 1
- Idioma: Inglés