Improving healthcare through advocacy: a guide for the health and helping professions

INDICE: Chapter 1 Embedding Advocacy in the American Health System. Seven Problems Commonly Encountered by Health Consumers. Advocacy. Scenarios and Vignettes. Resurgence of Interest in Case- and Policy Advocacy. Advocacy from Outside the Health System. Advocacy as an Underground Activity. Advocacy as an Ethical Imperative. A Philosophical Premise. An Outline of this Book. On-Line Materials Relevant to this Chapter. Chapter 2 How the American Health System Contributes to Consumers' Seven Problems. From History to Case- and Policy Advocacy Chapter 3 An Advocacy Practice Framework: Tasks, Skills, and Actions. Brief Overview of Case-Advocacy Interventions. Eight Case-Advocacy Tasks. Task #1: Reading the Context. Task #2: Triage. Task #3 Allocating Case Advocacy Services. Task #4 Diagnosing Task. Task #5 The Strategizing Task. Task #6 ImplementingCase-Advocacy Strategy. Task #7 Assessing Advocacy Interventions. Task #8 Progressing to Policy Advocacy. Summary. Chapter 4 Case Advocacy Skills. Skills for Reading the Advocacy Context (Task #1). Skills for Case Advocacy Triage (Task #2). Skills for Allocating Case Advocacy Services (Task #3). Skills for theDiagnosing Task (Task #4). Skills for the Strategizing Task (Task #5). Skillsfor the Implementing Task (Task # 6). Skills for the Assessing Task (Task #7). Skills for the Progression Task (Task #8). Two Skills in More Detail. The Nature of Influence. Empowering Consumers. Empowerment (continued). Advocacy with Respect to Seven Consumer Problems. Chapter 5 Advocacy to Protect Consumers'Ethical Rights. Promoting Ethical Conduct in Health Care. The Policy and Regulatory Thicket for Promoting Ethical Conduct. Obtaining Skills in Ethical Reasoning at the Case Level. Nineteen Scenarios Encountered by Case Advocates. Summary. Moving from Case Advocacy Scenarios to Broader Policy Issues. Chapter 6 Advocacy to Improve Consumers Quality of Care. A Definition of Quality Health Care. General Criticisms of the Success of American Health Care In Addressing Physiological Illnesses. The Policy and Regulatory Thicket as It Pertains to Quality of Care. Fifteen Scenarios Encountered by Consumers With Respect to Quality of Care. Progressing from Case Advocacy to Policy Advocacy to Enhance Quality of Care. Chapter 7: Advocacy to Promote Culturally Competent Health Services. Conceptualizing Cultural Competency. What it Means to be Culturally Competent: A Conceptual Framework. The Case for Providing Culturally Competent Services. The Policy and Regulatory Thicket. Ten Scenarios Pertaining to Culturally Incompetent Services. Policy Advocacy to Promote the Cultural Competency of the Health System. Chapter 8 Using Advocacy to Promote Prevention in Health Care. Defining Prevention. Threats to Health. Why American Consumers Particularly Need Prevention. Barriers to Prevention. The Policy and Regulatory Thicke

• ISBN: 978-0-470-50529-8
• Editorial: John Wiley & Sons
• Encuadernacion: Rústica
• Páginas: 504
• Fecha Publicación: 05/01/2011
• Nº Volúmenes: 1
• Idioma: Inglés