The trainer's handbook of leadership development: tools, techniques, and activities

ÍNDICE: About the Author. 1 Introduction. 2 Leadership Competencies and Characteristics. 3 Designing a Leadership Development Program. Chapter Three Activities. A Checklist for Effective Leadership. Nature or Nurture? Traits of Effective Leaders. Words to Lead By. 4 Increasing AwarenessSelf and Others. Chapter Four Activities. Being Real. Developing Courage. Developing Cultural Intelligence. Doing It Differently. Do the Right Thing. Fired Up! Heroes and Heroines. Listening Self-Awareness Assessment. Living Your Values. Mirror, Mirror. Modeling the Way. Permission or Forgiveness? Risk Attitudes Inventory The Balancing Act. Values Collage. What Is It Like? Who Am I? 5 Communicating and Influencing. Chapter Five Activities. Active Listening Responses. Active Observation. Common Ground. Conflicting Agendas. Giving Feedback. Listening Self-Awareness Assessment. Mixed Messages. Picture This. The Art of Asking Questions. The Art of Influencing. What Do You Mean? 6 Motivating and Engaging. Chapter Six Activities. Embracing Change. Empowering Others. Fair or Equal? How to Present Change to Employees. Leading Change. Make Them Laugh. Showing Appreciation. Tell Me a Story. What Do Your Employees Value? 7 Developing and Managing. ChapterSeven Activities. Applying Your Coaching Skills. Creating a Team Identity. Delegation Case Study. Delegating Effectively Self-Assessment. Delegation Process. Describing Behavior. Performance Management Skills Checklist. Stopping the Blame Game. Team Models. The Magic of Mentoring. What Do You Expect? What Mentors Do. 8 Increasing Leadership Effectiveness. Chapter Eight Activities. Bouncing Back. Distinguishing Behaviors. Employee Development Decisions. Figure It Out. Innovation or Creativity? Into the Future. Making the Right Call. Networking Checklist. On Target. Setting Priorities. Things We Have in Common. Trust Me. References. Index.

• ISBN: 978-0-470-88603-8
• Editorial: John Wiley & Sons
• Encuadernacion: Rústica
• Páginas: 304
• Fecha Publicación: 24/08/2011
• Nº Volúmenes: 1
• Idioma: Inglés