The new gold standard: 5 leadership principles for creating principles for creating a legendary customer experience courtsey of the Ritz-Carlton Hotel Company

The new gold standard: 5 leadership principles for creating principles for creating a legendary customer experience courtsey of the Ritz-Carlton Hotel Company

Michelli, Joseph

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  • ISBN: 978-0-07-154833-5
  • Editorial: McGraw-Hill
  • Encuadernacion: Tela
  • Páginas: 224
  • Fecha Publicación: 13/06/2008
  • Nº Volúmenes: 1
  • Idioma: Inglés