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65,30€(IVA inc.)
Risk management in finance: six sigma and other next generation techniques
- Tarantino, Anthony
- 978-0-470-41346-3
- 2009-05-13
35,64€(IVA inc.)
Service innovation: how to go from customer needs to breakthroug services
- Bettencourt, Lance
- 978-0-07-171300-9
- 2010-05-26
32,64€(IVA inc.)
Service-ability: create a customer centric culture and achieve competitive advantage
- Robson, Kevin
- 978-1-118-34556-6
- 2012-10-12
6,00€(IVA inc.)
Servicio al cliente: perfil de competencias. Cuaderno de autodiagnóstico
- Warner, Jon
- 978-84-8004-865-1
- 2008-04-01
65,00€(IVA inc.)
Sistemas de gestión: normas UNE y documentos relacionados
- Sin autor
- 978-84-8143-713-3
- 2010-12-01
51,95€(IVA inc.)
Six Sigma+Lean toolset: executing improvement projects successfully
- John, A.
- 978-3-540-32349-5
- 2008-10-01
105,13€(IVA inc.)
Software design for Six Sigma: a roadmap for excellence
- El-Haik, Basem S.
- 978-0-470-40546-8
- 2010-10-29