An invaluable source of highly relevant, practical information on the all the principal FM services, written for the practicing facilities manager in an easily readable, concise format. To help the facilities manager meet the needs of their organisation, the Facilities Manager’s Desk Reference provides the facilities manager with an invaluable source of highly relevant, practical information on the all the principal FM services, as well as information on legal compliance issues, the development of strategic policies and tactical best practice information. Fully updated over the first edition, and presented in an easily readable, concise format with a clear practitioner perspective, the book covers both hard and soft facilities management issues. It will be a first point of reference for all busy facilities managers, saving them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. Fully updated over the 1 st edition, it contains all the essential data covering the principal FM services Highly practical, aimed at the busy FM practitioner Saves time by bringing together essential, useful and practical information Benefits students whose courses do not prepare them for the practicalities of professional practice INDICE: Contents List of Abbreviations Introduction 1 History of Facilities Management 2 Key Drivers of FM 3 Activities in FM 4 Delivering FM – FM Strategy 5 Outsourcing 6 Financial Management 7 Property and Estates Management 76 8 Property Legislation and Leases 89 9 Developing New Buildings 106 10 Project Management 130 11 Space Management 142 12 Accommodation Management 168 13 Procurement 170 14 Contracts and Contract Management 184 15 Legislation 197 16 Legislation Affecting FM Activities 203 17 Fire Safety and Legislation 218 18 Electrical Supplies and Electrical Safety 240 19 Accessibility 249 20 First Aid at Work 257 21 Asbestos 264 22 Water Supplies and Water Safety 273 23 Construction Design and Management Regulations 292 24 Business Continuity 302 25 Maintenance – Definitions and Strategies 314 26 Mechanical and Electrical Systems and their Maintenance 326 27 Telecommunications and Networks 344 28 Grounds and External Areas 362 29 Fabric Maintenance 386 30 Energy Management 393 31 Front of House 410 32 Housekeeping and Cleaning Services 425 33 Security Management 445 34 Customer Relations 464 35 Waste Management 475 36 Catering and Hospitality Services 485 37 Quality Management 499 38 Document Management Services 514 39 Sustainability and Environmental Issues 40 Introduction Index
- ISBN: 978-1-118-46294-2
- Editorial: Wiley–Blackwell
- Encuadernacion: Rústica
- Páginas: 584
- Fecha Publicación: 21/03/2014
- Nº Volúmenes: 1
- Idioma: Inglés