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83,15€(IVA inc.)
Customer relationship management: concept, strategy, and tools
- Kumar, V.
- 978-3-642-20109-7
- 2011-10-04
57,15€(IVA inc.)
Customer relationship management: concept, strategy, and tools
- Kumar, V.
- 978-3-642-20130-1
- 2012-09-30
78,36€(IVA inc.)
Statistical methods in customer relationship management
- Kumar, Viba
- 978-1-119-99320-9
- 2012-08-24
48,31€(IVA inc.)
The improvement guide: a practical approach to enhancing organizational performance
- Langley, Gerald J.
- 978-0-470-19241-2
- 2009-04-29